What to expect

Quote Requests: Your time is valuable. We aim to respond to initial quote requests within one business day.

Information Gathering: To provide the most accurate quote or guidance, we will request only relevant details about your needs. Clarifying questions may be asked to ensure the solution we recommend is the best fit for your laboratory.

Communication: Quotations, order confirmations, and shipping updates are sent via email. If you have questions or need to make changes, our team is readily available by phone or email to continue the conversation.